You've decided it's time to hire someone to help you in your business. Actually, let's go back - the biggest question I get is "is it time to hire an assistant"? When you are doing all you can do and leads are still falling off your desk (and you're probably not having any fun anymore), it's time to get some help. My first bit of advice is to outsource as much as possible: photography, transaction coordination, look to your escrow company and their marketing rep for printing, etc.
The next step is to hire an administrative assistant. HEAR THAT? Not another sales person. Hire an administrative assistant. If you hire another sales person to convert leads you've just created more paperwork and follow up to be done and you still have no one to do it.
Your first step in hiring this assistant is to define your needs. An easy way to do that is to sit down and make a list of all of the non-dollar productive activities you do in the course of a day/week/month. Which things can a great administrative assistant do for you so you can do more dollar productive activities like lead generation and negotiating contracts? What are the job standards and requirements?
Once you have your list, it's time to think about the skills, attitude, and behavioral style that would best suit these tasks. I recommend learning about the DISC Personality Profile and making it your best friend. You should be able to create a Missing Persons Report on your ideal candidate.
That's your first step! It's an important one, do not skip it or short cut it. Get some coaching to help you through it. It helps to have someone who can look at your business from 30,000 feet.
Yours in Success,
Rj

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